Friday, January 1, 2010



Hotel Management

Hotels are easily the most favourite hangouts people now-a-days. Not only in day today affair but they even form a very part of peoples regular traveling. They are one of the most important aspects of a country's infrastructure.
With increasing globalisation, career opportunities in hotel industry are not only limited and increasing within the country but are also providing scopes of a career internationally as well. With the growth of hotel industry propelled by foreign and domestic tourism and business travel, the demand for well trained quality personnel too has grown impressively. Thus this industry has a bright future.

Hotel industry involves combination of various skills. A hotel consists of departments such as:
v General Operations which co ordinates and is responsible for staff management, financial control, provision of services, quality control and customer care.
v Front Office which takes care of receiving the guests, making room reservations, handling correspondence and preparing bills and keeping accounts of the guest services.
v House Keeping which is responsible for the work of keeping the hotel, the rooms, the bars, the restaurants etc. clean and making it presentable to the guests and ensuring facilities and comfort to them.
v Food and Beverages Department is responsible for all the food that is prepared and served in the hotel. The main functions performed by the department are- presentation, preparation and service of food and beverages involving kitchen, bar and baker.
v Accounting Department deals with all the financial transactions like purchase of materials, offering of services to the guests etc. This department also compiles information required for budgeting, pricing of food and services and so on.
v Sales & Marketing is responsible to maintain contacts with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. Advertising and Public Relations is also normally handled by this department.
v Engineering / Maintenance Department take care of the maintenance of the building and various machines involved in the premises.
v Security department which provides security to the guest and their belongings and employs security Officers/ guards for this purpose.

Lots of lucrative and interesting openings are there for hotel management graduates in various fields like:
v Hotel & Restaurant management
v Airline Catering and Cabin Services
v Club management
v Cruise Ship Hotel Management
v Hospital administration and catering
v Hotel and Tourism Associations
v Forest Lodges
v Guest Houses
v Institutional Management (supervising canteens in college, schools, in factories, company guest houses etc.)
v Catering departments of railways, banks, armed forces, shipping companies etc.
v Hotel and catering institutes
v Self employment

Some of the universities offering different types of courses in Hotel Management abroad are:
Australia:
Griffith University
Southern Cross University
University of Canberra
Victoria University of Technology
RMIT
UTS
University of Western Sydney
Willim Angliss
Switzerland:
School of Hotel and IT Management Neuch, tel Hotel and IT Management, Switzerland
Les Roches School of Hotel Management, Switzerland
Swiss Hotel Management School, Switzerland
UK:
Halifax University
West London College
Cavendish College
Canterbury Christ Church University College
Hertfordshire Institute of Technology and Management
University of Wales Institute Cardiff

Global Education Counsel
www.globaleducationcounsel.org

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